Once an order is placed, we are unable to cancel or edit order details, including address, email and contact number. In the event that a delivery address is submitted incorrectly or mistyped when an order is placed, Rockskull assumes no responsibility. We will try our best to get the package to you at the earliest, however we can not guarantee the same.
All deliveries are shipped from our warehouse located at the address – Silver Castle Apartment, G6 Flat no near pillar no 203, Upparpally, Hyderabad 500030, Telangana. Most orders are shipped within 2 working days, and may take 7-10 business days to be delivered, depending on the location. However, once shipped, there may be additional delays from the carrier services.
Our delivery partners will bring the package to you as early as possible. In case, they are unable to reach the provided address or at a suitable time, they will contact you to resolve the issue. Please note that for all shipments, we are not responsible for lost or stolen packages. We take no responsibility for deliveries that are signed by an alternate person. We will not be responsible for any damage after delivery.
For any query pertaining to the shipping or returns please contact us on +91 7075850510 or write to us at [email protected].